Privacy

Privacy Statement

CF Fertilisers UK Ltd  is committed to protecting your privacy when you use our on-line, telephone or other services ("Services").  In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our Web Sites or add or change Services.  This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy.  As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to contact at CF Fertilisers UK Limited at info@growhow.co.uk or alternatively see the section "Comments" below.

Your acceptance of these Privacy Statement terms

By using any of the sites within our web site network ("Web Sites") or our Services, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it?

CF Fertilisers UK Limited collects and processes information about you in order to:
(i) identify you each time you visit a Web Site or wish to have a Service provided;
(ii) process applications submitted by you;
(iii) improve our Services and Web Sites;
(iv) Customise your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make;
(v) carry out research on the demographics, interests and behaviour of all of our customers; and
(vi) send you information we think you may find useful, including information about new CF Fertilisers products and services with your consent.

You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number.  You may also be asked to share with us your interests, hobbies and preferences.

You are under no obligation to provide this information, but if you don't then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you (for example, tell you about special offers on things you're interested in).

CF Fertilisers UK Limited will make every effort not to hold data longer than is reasonably necessary and to that end regular checks of data held will be performed and any data that has not been used or updated for a period of two years will be deleted on the next check following the end of the two year period.

Customers can access any information held about them and have such information removed or corrected at any given time.

Log files/IP addresses

When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.

Non personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites.  You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites.

Use of Cookies

Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you.  Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that.  However, you may not be able to take full advantage of a Web Site if you do so.  Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.  Although they do identify a user's computer, cookies do not personally identify customers or passwords.

We use cookies for the following reasons:
(i) To identify who you are and to access your website account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To control how often visitors see similar ads;
(v) To track preferences and to improve and update our Web Site; and
(vi) To track the progress and number of entries in some of our promotions and contests.

With whom is the information shared?

CF Fertilisers UK Limited  will not share, sell or rent your personal information to third parties.  However, we may disclose your personal information to third party suppliers who provide services on our behalf.

CF Fertilisers UK Limited  may disclose aggregate statistics about our sales, our Web Site visitors and customers of our telephone services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.

CF Fertilisers UK Limited  may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of CF Fertilisers UK Limited and its Web Sites, visitors to the Web Sites and customers of our Services.

Our Web Site contains links to the sites of third parties.  When you visit these sites, we suggest that you read their privacy policies. CF Fertilisers UK Limited is not responsible for the privacy policies or the content of such sites.

We will only sell or rent your personal information to a third party either as part of a sale of the assets of a CF Fertilisers UK Ltd company or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.
Information about products and services

It is very important to us that we provide you with the highest level of service.  In order to help us do this, from time to time CF Fertilisers UK Limited companies may send you details of our products and services which we think may be of interest to you, with your consent.  If at any time you do not wish to receive these details, please e-mail us at info@growhow.co.uk

Security

CF Fertilisers UK Limited places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control.  For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt information you input before it is sent to us.  While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Where is the information stored?

Information which you submit via our Web Sites or our telephone services is stored on a computer located in the European Economic Area.  This is necessary in order to process the information and to send you any information you have requested.

Specific Services

The Nitrogen Calculator is a specific service provided on the website, the data from which we may use to send you details of our products and services, with your consent, which we think, may be of interest to you

Governing Law

CF Fertilisers UK Limited is a UK company and this privacy policy is intended to be governed by and interpreted in accordance with English Law.

Comments

Please e-mail any questions, concerns or comments you have about our Privacy Policy to info@growhow.co.uk or contact us at:

CF Fertilisers UK Limited,
Ince,
Chester,
Cheshire,
CH2 4LB.
Telephone: 0151 357 2777
Fax: 0151 357 1755

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